Compass Duct Services - Nonresponsive Company Avoid
I bought a Living Social Voucher for duct and dryer cleaning.Should have known you get what you pay for.
Was given a 9-11 window. No one showed up after I had arranged to have someone at the house. I called the main number and was told I would be called back with an ETA; that never came either. Called again and was given a number to call but the person wasn't sure exactly who I was calling (said "I think that is the technician").
Called that number and left a message, never got a return call. Sent an email and never got a response. After I had these issues I googled the company and this appears to happen a lot.
Avoid this company.
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $90. The author is overall dissatisfied with Compass Duct Services. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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